Shipping policy

SHIPPING POLICY
Ethnic Boutique believes in a customer-first philosophy, owing to that we aim to deliver your products to you in the safest and quickest manner. For the same reason, we partner only with reputed national couriers. Shipping within India is FREE for all orders with value above ₹ 999. We charge a flat shipping fee of ₹ 100 for orders under ₹ 999. We have partnered with leading shipping partners across India to ensure smooth and timely delivery to you. However, Shipping time for different products may vary depending upon the circumstances. You can look for shipping info on the product page for individual shipping times. Due to COVID-19, many orders are getting delayed due to disruption in logistics services across India.
 
Vat and Custom Duties
All prices listed on the website are inclusive of GST for clients in India. Duties are not included in the price for customers outside of India. Import duties, customs fees, and local/VAT taxes and any-other taxable amount are the responsibility of the customer. These costs will not be reimbursed by Ethnic Boutique. These must be paid in order for your order to be released from customs.
Shipment Delays
There might be delays due to unavoidable circumstances which would be beyond our control including festivals, holidays, lockouts, etc. No refund or returns will be entertained during such times. However, exchange or replacement options will be available for this.
Generally, it takes 9-10 days to deliver our products in India and 10-15 days internationally. Our courier partners will be able to deliver the shipment to you between Monday through Saturday: 9am to 7pm. Working days exclude public holidays and Sundays. Delivery time is subject to factors beyond our control including unexpected travel delays from our courier partners and transporters due to weather conditions and strikes. Ongoing COVID-19 situations and lockdowns can also lead to delays in the delivery of the orders. Address change will be accepted only if order has not been shipped. Address change is only possible if a new location is within the same state in India. As soon as your package ships, we will email you your package tracking information. Ethnic Boutique reserves the right to cancel any order or avoid delivering to the customer in uncertain circumstances.